Feedback Genius is a service provided by Seller Labs to automate the process of requesting feedback from customers on amazon.  I have been using this service since September 2014 to automate this process.  A more extensive text review will be added soon.  Here is a video showing inside my account and some of the features:

If you have used, or use this service, please consider leaving your own review below.

Feedback Genius

8.8

Overall

8.8/10

Pros

  • Automates Feedback Process
  • Higher Feedback Received Rate

Cons

  • Can Lead to More Negatives
  • Added Expense for Customer Service